I would like to take this opportunity to highlight to you the outstanding customer service that I have been offered from your employee, Lexi Gilbert.
I have considered doing my motorcycle licence for a few years now but have never had an opportunity nor did I have the knowledge of what was involved. Upon speaking with Lexi, she guided me through the process, advised me of a suitable course, and took the time to go through both of our calendars to arrange suitable dates for training. She also committed to a couple of follow-up actions which, I am also pleased to say, were completed in a very timely manner.
During my original conversation with Lexi, I was also advised that Camrider (Cambridge) are in the process of upgrading part / all of its fleet of motorcycles. I would like to enquire what plans you have for your old training motorcycles and if any of these would be made for sale? My final test is in the middle of March so I am probably not looking at doing anything until this time but thought that it may be worth the question now.
Thanks again, and I look forward to start training with you on the 29th Jan.
i would just like to say a massive,massive thankyou to matt and gary firstly for their skill and expertise in getting me through my motorbike test first time,it was a really big deal for me and they were brill,and secondly to luke and nick for all their help also.i have and will continue to recommend camrider to any one wishing to train to ride with a thoroughly professional great bunch of geezers, thanks once again
You may recall me as that grey-haired old bu**er returning to riding in UK after many years abroad - this is a quick note of thanks to you all at CAM Rider.
I found all aspects of the service that you provide to be exemplary; the admin & organisation is first-rate, the standard of instruction is quite excellent (and thoroughly consistent between instructors; the hallmark of a professional outfit), and the instructors overwhelming enthusiasm is very well balanced with a quiet determination that you will succeed first time and survive on a bike thereafter.
I was very much impressed with the pearls of wisdom imparted to all Students; irrespective of age or experience; which demonstrated more of a warm welcome to the biking fraternity than a slavish obsession with just passing each test module - again, high-quality tuition, administered
individually and effectively!
Perhaps more than my thanks at ensuring a first-time pass for me (and so many others), and for the voices that I can still hear keeping me safe, I am left with the abiding memory of just how much fun it all was; priceless!
Again, my thanks to you all
I'd like to thank your team for helping me pass my full bike license. I got it right today and only lost 3 rider faults in total. If I compare your company with the company I initially used it was like
night and day. This includes bike maintenance, sales, instructors and all round professional attitude to your business. I just wish I'd not wasted my money with the other company I tried.
Peter Cornel and Mark Pollyn
Passed full test after 5 Session Direct Access course
Peter Cornell: Great! I really enjoyed the whole process 100% and can’t fault the brilliant service from both the office staff and the instructors. I’ve already recommended CAMRider to one of my friends who has now booked in.
Mark Pollyn: Perfect service! I really enjoyed my whole time at CAMRider and it was obvious that the people here really love biking. This has been one of the smoothest and easiest experiences I have been part of. Thank you so much for the licence and the instruction!
Peter Cornell and Mark Pollyn
Thought it was about time I said a big thank you to all at Camrider Cambridge (especially David). I took a course spread over five days, got my CBT and passed modules one and two first time and with no faults as well. I was amazed at the standard of training which far exceeded previous training I have received. They taught not only what I needed for the tests but also what was important to me. All the trainers were so friendly and enthusiastic and the equipment was great too. Just under two weeks after passing I picked up my life's dream, a Harley Davidson Softail Heritage Classic. It has all far exceeded my expectations and I wish I had done it years ago. I'll ride by soon to say hello even though I may get ribbed for not getting a "real" bike. Off now to phone up the Met office and get them to organise some decent weather. Thanks again everyone.
Had my CBT today with you guys.
Would just like to say a big thank you for a great day. Especially to Martin who was a fantastic instructor. Thought he was a great guy who offered sound advise, instructions & helped me to remain calm when I was struggling!!
Thanks again & hopefully be back in the not so distant future for the full bike course!
Passed full test after 6 Session Direct Access course
Inspirational, fun and friendly. I enjoyed every second of my time training at CAMRider and found the staff, instructors and all of the facilities to be first class in every sense.
I’d never ridden a motorcycle before arriving at their site but found the considerate and patient training a huge relief. Within two hours I was riding confidently and really enjoying the whole process.
The instructors are just the warmest and most competent people you could care to meet and I have remained friends with the company since passing.
Please would you pass on my thanks to everyone I met at Camrider. It is a great place to learn to ride a bike. Everyone that I met seems passionate about biking and it was a pleasure to learn with yourselves.
In particular, I would like to extend my thanks to Meg who really went the extra mile to do whatever she could to get me through my test – she is a real asset to your company.
I may well look at some advanced stuff later in the year with yourselves.
Passed full test after 6 Session Direct Access course
Without a doubt it was the quality of Camrider’s service that impressed me. The office, admin and instructing staff exceeded any expectation I could hope for in customer service. I was known by name as soon as I had booked and every detail of my training was carefully explained and made easy.